bee88 Privacy Policy
This Privacy Policy explains what personal information bee88 collects from users in Bangladesh, how that information is used, and the steps we take to keep it secure. Please read it carefully before using bee88.bet.
Your agreement: By registering an account or continuing to use bee88.bet you confirm that you have read and accepted this Privacy Policy. If you do not agree, please discontinue use of the platform.
1. Introduction and Scope
bee88 (referred to in this document as "bee88", "we", "us", or "the Platform") is committed to protecting the privacy and personal data of all users who access or use bee88.bet. This Privacy Policy applies to all registered players, visitors, and any person who interacts with our services — including cricket betting, live casino games, slots, sports betting, and any promotional features offered on the platform.
This policy should be read alongside our Terms & Conditions. Where any conflict exists between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail in relation to matters of contract, and this Privacy Policy shall prevail in relation to matters of data handling and privacy.
2. What Personal Data We Collect
bee88 collects personal data in two ways: information you provide directly when using the platform, and information collected automatically through your use of bee88.bet.
Information You Provide Directly
- Registration details: full name, date of birth, mobile number, and password when you create your bee88 account.
- Identity verification documents: national ID (NID), passport, or other government-issued identification submitted during the KYC process.
- Payment information: mobile banking account numbers (bKash, Nagad, Rocket, Upay) and transaction reference numbers. bee88 does not store full card numbers or banking credentials.
- Correspondence: messages sent to bee88 customer support, including any attachments you choose to provide in connection with a query or complaint.
- Responsible gaming preferences: deposit limits, self-exclusion requests, session reminder settings, and other responsible gaming tool configurations you apply to your account.
Information Collected Automatically
- Device and technical data: IP address, device type, operating system version, browser type and version, screen resolution, and mobile network operator.
- Usage data: pages visited on bee88.bet, time and duration of sessions, games played, bets placed, search queries on the platform, and click interactions.
- Cookies and similar technologies: session identifiers, preference cookies, and analytics cookies as further described in Section 6 of this policy.
3. How We Use Your Personal Data
bee88 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
| Purpose | Details |
|---|---|
| Account management | Creating and maintaining your bee88 account, verifying your identity (KYC), and processing deposits and withdrawals. |
| Service delivery | Providing access to cricket betting, live casino, slots, sports betting, and all other platform features you have chosen to use. |
| Fraud prevention | Detecting and preventing fraudulent activity, money laundering, bonus abuse, and multiple-account violations using automated and manual review systems. |
| Customer support | Responding to your support queries, processing complaints, and maintaining records of communications for dispute resolution purposes. |
| Platform improvement | Analysing anonymised usage patterns to improve site performance, game selection, user experience, and promotional relevance. |
4. Legal Basis for Processing
bee88 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:
- Contractual necessity: processing required to fulfil the contract between you and bee88 — for example, creating your account, processing payments, and providing access to the games and betting markets you have chosen.
- Legitimate interests: processing that is necessary for bee88's legitimate business interests — including fraud detection, platform security, service improvement, and responsible gaming enforcement — provided those interests are not overridden by your rights and interests.
- Consent: where you have given explicit consent to a specific use of your data — for example, receiving optional promotional communications. You may withdraw consent at any time by contacting support.
- Legal obligation: processing required to comply with a legal requirement — including identity verification obligations, anti-money laundering checks, and responding to lawful requests from competent authorities.
5. Sharing Your Personal Data
bee88 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your data only in the limited circumstances described below.
Permitted Disclosures
- Payment processors: mobile banking providers (bKash, Nagad, Rocket, Upay) receive only the minimum transaction data required to process your deposits and withdrawals. They operate under their own privacy frameworks.
- Identity verification partners: third-party KYC providers who assist bee88 in verifying player identities, acting as data processors under bee88's instruction and bound by strict data handling agreements.
- Legal authorities: regulators, law enforcement agencies, courts, or other government bodies when bee88 is legally required to disclose information — for example, in response to a valid court order, anti-money laundering investigation, or fraud inquiry.
- Group companies and successors: bee88's affiliated entities or, in the event of a merger, acquisition, or business transfer, the acquiring entity — subject to the same privacy obligations set out in this policy.
No marketing sharing: bee88 will never share your mobile number, name, or any other personal identifier with advertisers, data brokers, or marketing networks. Your contact details are used exclusively for account management and operational communications.
6. Cookies and Tracking Technologies
bee88 uses cookies and similar browser-based technologies to operate the platform, remember your preferences, and analyse how users interact with bee88.bet. A cookie is a small text file stored on your device by your web browser.
Types of Cookies We Use
- Essential cookies: required for the platform to function correctly — these include session authentication tokens, security tokens, and cookies that remember your language preference. These cannot be disabled without breaking core platform functions.
- Analytics cookies: used to collect anonymised data about how visitors use bee88.bet — including which pages are visited most often and how users navigate between sections. This data helps us improve the platform experience for Bangladeshi players.
- Preference cookies: remember choices you have made such as display settings and responsible gaming limit configurations, so you do not need to re-enter them each time you log in.
You may manage cookie preferences through your browser settings. Please be aware that disabling certain cookies may impair your ability to use some features of bee88.bet, including staying logged in between sessions and accessing account settings.
7. Data Retention
bee88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account data is retained for the duration of your account's active status and for a period of five years following account closure, to comply with applicable record-keeping obligations. Transaction and betting records are retained for a minimum of five years. Identity verification documents submitted for KYC purposes are retained for the duration required by applicable anti-money laundering regulations, typically five years from the date of last transaction.
When your personal data is no longer required for any legitimate purpose, bee88 will securely delete or anonymise it. Where full deletion is not immediately possible due to backup or archiving schedules, the data will be isolated from active processing until deletion can be completed.
8. Data Security
bee88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- 256-bit SSL/TLS encryption on all data transmissions between your device and bee88.bet, ensuring your login credentials, payment references, and personal details travel securely over the network.
- Encrypted storage of sensitive personal data including identity documents and payment references, using industry-standard encryption at rest.
- Access controls limiting which bee88 personnel can view your personal data, based on job function and the principle of least privilege.
- Regular security reviews and monitoring of platform systems to detect and respond to potential threats promptly.
Security commitment: While bee88 employs strong security practices, no platform can guarantee absolute security over the internet. You also play a role in keeping your account safe — use a strong, unique password, never share your login credentials, and contact support immediately if you suspect unauthorised access.
9. Your Data Rights
As a bee88 user you have the following rights in relation to your personal data. To exercise any of these rights, contact bee88 support at [email protected] with your registered account details and a clear description of your request. bee88 will respond within a reasonable timeframe.
- Right of access: you may request a copy of the personal data bee88 holds about you, along with information about how it is used and with whom it has been shared.
- Right to rectification: if any personal data held about you is inaccurate or incomplete, you may request that it be corrected or supplemented.
- Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bee88's legal obligations to retain certain records.
- Right to restrict processing: in certain circumstances you may request that bee88 limits how it uses your personal data, for example while a rectification request is being reviewed.
- Right to data portability: where processing is based on your consent or contractual necessity and carried out by automated means, you may request a structured, machine-readable copy of the personal data you have provided.
- Right to withdraw consent: where bee88 processes your data on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
bee88 will acknowledge all data rights requests promptly and aim to resolve them within 30 days. In complex cases bee88 may require additional time; in such cases you will be informed of the expected timeframe within the initial 30-day window.
10. Protection of Minors
bee88 is strictly for adults aged 21 and above. bee88 does not knowingly collect, use, or retain personal data from any person under the age of 21. If bee88 becomes aware that personal data has been collected from an individual under 21, that data will be deleted promptly and the associated account suspended. Parents and guardians who believe their child has created an account or submitted personal data to bee88 should contact support immediately at [email protected] so the matter can be investigated and resolved without delay.
11. Third-Party Links
bee88.bet may contain links to third-party websites or services for reference or informational purposes. bee88 has no control over the content, privacy practices, or security of those third-party sites and is not responsible for their data handling. Accessing a third-party site via a link on bee88.bet is at your own risk, and we encourage you to review the privacy policy of any external site before submitting personal data to it.
12. Changes to This Privacy Policy
bee88 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via a notice on bee88.bet or a message to their registered mobile number.
Your continued use of bee88.bet after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you should discontinue use of the platform and may contact support to request account closure and deletion of your personal data subject to applicable retention obligations.
Privacy questions? Contact bee88 support at [email protected] — please treat this as plain text only and do not use it as a clickable link.
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